Privacy Policy for Hot Glow

Last updated: September 2, 2025

Your privacy is important to us. This Privacy Policy explains how Hot Glow (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use our mobile application. By using Hot Glow, you agree to the terms described in this policy.

1. Information We Collect

We may collect the following types of information when you use Hot Glow:

Personal Information: Data you provide directly, such as your name, email address, or account details when contacting support or creating an account (if applicable).
Device Information: Technical details such as device model, operating system version, unique device identifiers, and IP address.
Usage Data: Interactions with the app, including features you access, preferences, session length, and error reports.
Optional Data: Information you voluntarily share, such as feedback, survey responses, or profile customizations.

2. How We Use Your Information

We use the collected information for purposes including:

Delivering, maintaining, and improving Hot Glow’s functionality.
Personalizing your user experience.
Sending important updates, alerts, or promotional messages (with your consent).
Troubleshooting, analytics, and security monitoring.
Complying with legal obligations.

3. Data Sharing and Disclosure

We respect your privacy. Your information will not be sold or rented. However, we may share it in the following cases:

Service Providers: With trusted third parties who help us operate the app (e.g., analytics tools, cloud hosting).
Legal Requirements: If required by law, regulation, or valid legal process.
Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transition.

4. Data Retention

We retain your data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Afterward, data is securely deleted or anonymized.

5. Your Rights

Depending on your jurisdiction, you may have rights to:

Access and request a copy of your personal data.
Request corrections or updates.
Request deletion of your data.
Withdraw consent for optional data processing.
Object to certain uses of your data.

To exercise these rights, contact us using the details provided below.

6. Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.

7. Children’s Privacy

Hot Glow is not intended for children under 13 (or under 16 in some regions). We do not knowingly collect personal data from children. If we discover such data has been collected, we will promptly delete it.

8. International Data Transfers

If you access Hot Glow from outside your country of residence, please note that your information may be transferred and processed in regions with different data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If significant changes occur, we will notify you by updating the date at the top or through in-app notifications.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Support Email: Arshauzaib@gmail.com